Terms & Conditions

Last updated 20 August, 2025

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The Fine Print

Effective 1 September 2025

Prior version of this document: English – Espanol

This page outlines the General Conditions of access to and use of all 3P Learning resources, online programs and related events.

1. Acknowledgment and acceptance of General Conditions

  • The global network of 3P Learning websites and learning resources, including but not limited to Mathletics,  Reading Eggs, Mathseeds, Wordflyers, Writing Legends, LiteracyPlanet, Brightpath Progress, World Maths Day and World Education Games brands and online products, together with the online challenge websites which may use or integrate our online products and websites (collectively, the Site) are governed by our terms, conditions, notices and disclaimers referred to on this page (General Conditions). The Site refers to all access to 3P Learning websites and resources, via static or mobile devices, in either native or mobile application format.
  • The Sites are owned and operated by 3P Learning Limited (ABN 50 103 827 836) or its subsidiaries, including but not limited to Blake eLearning Pty Limited, Pairwise Pty Limited and Intrepica Pty Limited (collectively we or us).
  • Your access to and use of the Site (your Access) is conditional on your acceptance and compliance with these General Conditions.
  • Your Access to the Site constitutes the legal agreement entered between you and 3P Learning Limited and its relevant subsidiaries, concerning your Access and you agree to be bound by these General Conditions. If you do not agree with any of these General Conditions, you must cease using the Site.
  • These General Conditions apply to all users, regardless of whether a licence to Access is purchased or arranged by (a) a school or educational institution on behalf of students and teachers, or (b) a parent, guardian or student over 18 years of age, for their students and users. In the case of student users who are minors, permission must be given by the student’s school, parent or guardian (as applicable) before that student is provided with Access to the Site.
  • By entering student information to our Site, you represent that you have the authority (including from the parent or guardian, if required) to consent to our processing and use of the student’s personally identifiable information in accordance with our Privacy Policy.
  • We reserve the right, at our discretion, to revise, amend and update the General Conditions. When we make changes to these General Conditions, we will notify you by posting a revised version of the General Conditions on this website with the effective date. By continuing to access the Site on or after the effective date of change, you agree to abide by the terms of the General Conditions as amended. If you do not agree to the amended General Conditions, you must not continue your use the Site.

2. Privacy

  • At all times in your Access to our Site, you agree to the terms of our Privacy Policy, which is expressly incorporated to these General Conditions. Before using the Site, please carefully review our Privacy Policy. All personally identifiable information (PII) provided to us as a result of your Access will be handled in accordance with our Privacy Policy.
  • When you provide us with the PII of a child/student user, you consent to our collection, use and deletion of the child’s PII in accordance with our Privacy Policy. By allowing your child/student to use the Site, you also consent to our collection, storage, use and dissemination of account user PII in accordance with the Privacy Policy.

3. Individual Licences (“Home Subscriptions”)

  • Your Access to, and use of, 3P Learning resources and the Site is subject to our terms of use and privacy policy.
  • Home subscription licences are for individual and non-commercial purposes. Each licence provides access to the relevant resource for the nominated student and user.
  • Term of Subscription and Renewal: Home subscriptions are provided on an auto-renewing basis to ensure continued access to and use of the relevant resources. Home subscriptions have a one (1), or 12-month minimum initial term that automatically renews for consecutive periods of the same length (each a renewal term) unless you give us notice of cancellation before the expiry of the initial term or any renewal term. You can manage and make changes to your subscription by logging into your account. We do not provide refunds to users who cancel part way through the initial term or any renewal term of a subscription unless stated in our returns/refunds policy below.
  • Pricing:  Fees and charges for your home subscription are detailed at the point of purchase. During your subscription term we will automatically charge your nominated account using the payment method you have selected. For each renewal term, the then current fee for your selected licence type will apply on a recurring basis until you cancel your subscription.
  • Promotional pricing, discounts and free trials only apply for the period specified and will commence on the purchase date unless otherwise agreed. At the end of the promotional period, your fees will revert to the then current fees for the licence type you have selected. All taxes are detailed in the tax invoice provided to the customer.
  • Delivery of products and services:  Access to web-delivered services is provided immediately upon processing of payment.
  • Product access and use:  Users are responsible for their own costs associated with accessing the product, e.g. internet usage charges, data costs, hardware (computer, tablet, or smartphone) equipment costs. It is the responsibility of the user to ensure their device and internet access is sufficient to access the relevant product.
  • Parents and guardians are able to change the year level/grade level of their child’s course up to six times a year.
  • Returns / Refunds Policy:We take care to ensure any goods and services supplied will be in good working order. All faulty goods will be exchanged for a working version at no additional cost to the customer, or the purchase price will be refunded. For Mathletics home subscriptions we offer a no-questions-asked 10-day money back guarantee, commencing on the day of purchase of the initial subscription term. No refunds will be offered after this time except in the event the goods or services are faulty and cannot be repaired or replaced, or otherwise in accordance with applicable statutory consumer protection laws.
  • Consumer Purchasing Information Policy: All payments are completed using PCI compliant payment gateways to facilitate secure online payments. We minimise the data we collect to information to administer your subscription identify your payment method. Other purchasing information provided from online transactions is used for cart tracking, subscription billing, subscription management and accounting purposes only.
  • Home Subscriptions that are purchased through the App Store or Google Play may only be cancelled through the device account setting. You are responsible for the purchases (including the recurring subscription purchases) until you successfully cancel your subscription with the App Store or Google Play.

4. School Subscriptions

  • For our school and education institution customers (School Customers) that purchase licenses on behalf of students and teachers, we enter into written subscription terms at the time of purchase (Purchase Terms). Access to the Site by the School Customer and its teachers and students are governed by the Purchase Terms and Conditions, in addition to our General Conditions.
  • In a School subscription, any information in the use of our Sites that is identifiable to a current or former student of that school is student data within the control of that School Customer.

5. Trial or subscription features

  • If your Access is to our free resources or a trial version of our Site, we may modify or remove them at our discretion. If your Access is under a paid subscription, including access by associated users on your account, you acknowledge that there may be features, content, or special educational events may carry additional charges.

6. User Code of Conduct

  • You agree that you, and each of your users, shall abide by the following requirements when using the Site or 3P Content (defined in paragraph 7):

Personal Use – The Site and 3P Content is for personal use. You must not use 3P Content for commercial purposes without our prior written agreement.

Acceptable Use – You must not access or use the Site or 3P Content in any manner or for any purpose which is illegal or prohibited by any law, would violate our rights in any way, or is prohibited by these General Conditions. You must not enter content to or through our Site, that is (i) defamatory, abusive, obscene, offensive or inappropriate, (ii) that would violate or infringe the intellectual property rights or copyright of any third party, or (iii) violate any laws or regulations, (iv) information that is confidential under any contract or policy, or (v) to advertise or solicit any benefits, goods or services. We reserve the right to take down or delete any content on our Sites from users at our sole discretion and without giving notice to you.

Safeguard your password – You must protect usernames and passwords from unauthorised use. If you suspect any unauthorised use of your login, please notify us immediately.

Secure your Access – You must take your own precautions to ensure the manner that you use to access the Site does not expose you to the risk of viruses, malicious code or other forms of interference, which may damage or compromise your own device, computer system or networks.  We do not accept responsibility for any interference or damage to your own device, computer system, networks or data, which arises in connection with your Access.

  • Improper use is prohibited – You must not
    • attempt to circumvent the security systems or features of the Site, or attempt to gain access to this Website in a fraudulent manner, including but not limited to using fraudulent promo codes or fraudulent identities;
    • attempt to gain access to any other user’s Account, or attempt to ascertain any other user’s password, promo codes and/or personal information by any means whatsoever, including without limitation, by use of this Website or any other website, or by email communication;
    • upload or submit any data or information that contains viruses or any other computer code, corrupt files or programs designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment,
    • modify, interfere, intercept, disrupt or collect any data from the Site other than in accordance with these General Conditions; or
    • copy, distribute, sell, lease or sub-licence any part of our Site or 3P Content, nor may you reverse engineer or attempt to extract the source code of any Site without our written permission.
  • Any user, including students or teachers, found to be in breach of these General Conditions, or found to act in a manner that we deem to be inappropriate or inconsistent with the spirit of these General Conditions (e.g. submitting fraudulent results, use in breach of the User Code of Conduct), or that is unlawful or prohibited by any laws applicable to the Site, may have their Access to the Site revoked or suspended.

7. Ownership of content

  • The Site, including without limitation all materials displayed on or produced through the Site, information, text, illustrations, graphics, video, sound recordings, software including the code comprising or used to operate the Site, functions, tools, results derived from the use of software and tools, data collected from user access to the Site, product names, logos and trade marks on the Site (collectively, “3P Content”) and the intellectual property therein belong to 3P Learning and the relevant licensors, and are protected by copyright, trade mark, trade secrets and other intellectual property laws unless expressly indicated otherwise on the Site.
  • Users access the Site and 3P Content at their own risk. You and your users must not modify, copy, reproduce, republish, frame, reverse engineer, download onto a computer, upload to a third party, post, transmit or distribute 3P Content in any way except in accordance with applicable law, these General Conditions or with our express prior written consent. We reserve the right review how 3P Content or the Site is used, including how your Access is used by you and your associated users.
  • The Site and the 3P Content is continuously evolving. We reserve the right to delete, modify, change, evolve and improve existing 3P Content, including curriculum, product features and tools, at any time without notice or consent.

8. User Generated Content

  • Certain Sites may allow users to submit content through, or post content on, the Site (“User Generated Content” or “UGC”). For example, learning activities in our products, audio recordings to read aloud, or of phonemes within the reading products (where students repeat and record letter sounds within the product), or customer feedback.
  • If you make any UGC available through our Site, you give us and the relevant product licensor permission and grant to us a worldwide, non-exclusive, perpetual, royalty free, sublicensable and transferable licence to use any such content in whole or in part to use, copy, modify, adapt, display and distribute that content for the purposes of:
    • performing our services in the subscription agreement;
    • giving you, and your registered users, access and use to the relevant Site and resources, as applicable; and
    • administrative, planning, product improvement, quality control and academic or research purposes relating to our products and services, or educational purposes;

in accordance with the restrictions outlined in these General Conditions and our Privacy Policy.

  • If UGC is entered into a Site with a product login, the permission in (iii) above is only granted to us and the relevant product licensor on the basis that the data is anonymised or aggregated.
  • The access to audio recordings by students is restricted to (a) the student that recorded the audio and (b) their teacher/nominated school administrator under a school subscription, and in all cases, only behind the product login. Parents may access stored recordings via their child’s login or with a parent login, when available.
  • You are not giving up your ownership rights in your UGC, however, if you make UGC available through our Site or product, you do give us permission to use it in accordance with these General Conditions. You are responsible for UGC posted by users associated with your Access.
  • If you provide us with reviews, suggestions or feedback to our products and services, upon your submission to us, all creative suggestions, reviews, ideas, notes, artwork, drawings, stories, room designs, concepts, content, materials or information of any nature, excluding at all times any PII, is assigned by you to us, and becomes the property of 3P Learning Limited and our subsidiaries.
  • Your name and suggestions, comments and other feedback that is made through any feedback forums, may be viewed by other customers and users registered to participate in those feedback forums. If you would prefer to submit feedback to us directly, please contact your account manager or our team at  3plearning.com/contact

9. Copyright

  • Copyright in the Site (including without limitation all content, text, graphics, logos, icons, sound recordings, video, software and downloadable / printable files, worksheets, workbooks and resources) is owned or licensed by us.
  • Other than for the purposes of, and subject to the conditions prescribed under copyright law applicable to you (for example the Australian Copyright Act 1968 (Cth) or similar legislation which applies in your location), or except as expressly authorised by these General Conditions, you may not in any form or by any means:
    • adapt, reproduce, communicate, store, distribute, print, display, perform, publish or create derivative works from any part of this Site; or
    • commercialise any information, products or services obtained from any part of this Site.
  • Reproducing resources in hard copy: Where copyright legislation in a location includes a remunerated scheme to permit educational institutions to photocopy or print any part of the Site or our resources, we or the owner of the copyright material will claim remuneration under that scheme where such resources (for example, but without limitation, our worksheets, workbooks or other resources that can be used in hardcopy format) are printed or photocopied by, or on behalf of, educational institutions. For example, printed copies by teachers for use in the classroom, or photocopies for use by students at school or given by the school. This may lead to an increase in the fees for educational institutions to participate in the relevant scheme.

10. Trademarks

  • Except where otherwise specified, any word or device to which the TM or ® symbol is attached, is a trademark in which we claim proprietary rights. We also assert all our trademark rights under the common law or otherwise without limitation. If you use any of our trademarks in reference to our activities, products or services, you must obtain our permission and include a statement attributing that trademark to us. You must not use any of our trademarks:
    • in or as the whole or part of your own trademarks;
    • in connection with activities, products or services which are not ours; or,
    • in a manner which may be confusing, misleading or deceptive; or
    • in any materials or in manner that disparages us or our information, products or services (including this Site).

11. Links to Other Websites, Third Party Tools and Cookies

  • Sites may include links to third-party websites (‘Linked Sites’) for your convenience. Linked Sites are not under our control, and we accept no responsibility for their content. Their inclusion does not imply any endorsement by us, our subsidiaries, directors, employees or distributors. You access Linked Sites and any subsequent content entirely at your own risk.
  • Some features of our Sites may integrate with third-party software, applications, products, or platforms (‘Third Party Tools’). Use of Third Party Tools may require you to agree, or be subject to, separate terms between you and the relevant provider.
  • In ‘Your Privacy Choices’ or the website preferences settings for your device or computer, you can review your preferences and consents for our use of cookies. Additional information can also be found in our ‘Cookies & Third Party Technologies Policy’ available with our Privacy Policy.

12. Challenges and Competitions

  • From time to time, we host or operate challenges and competitions within the Site, which may be supported by third party sponsors. Challenges are designed to encourage school and student participation in a fun and engaging online learning event. All challenges and competitions are governed by these General Conditions, our Privacy Policy, and any specific terms relevant to each event. Under our general terms for challenge events:
    • The Hall of Fame or leaderboard for a challenge or competition does not determine the final result, and results are verified after the event. We have the right, at our complete discretion, to determine the final positions of all participants and the winners of all categories.
    • Participants who do not comply with the event terms and conditions, may be removed from the event or Hall of Fame, or may be disqualified from the event at any time. We will use our complete discretion to determine if removal or disqualification occurs, and our decision is final.
    • Schools or parents may be required by us to provide proof of age, and to sign a declaration that the participant/s completed the online event without assistance from any other person, software, hardware or device.
  • Any students, classes or schools intentionally misusing the Site be disqualified or removed from the Hall of Fame of the competition or challenge at any time. Examples of misuse include but are not limited to, hacking of the Site, posting fraudulent results, using computer scripts to improve responses, scores or otherwise.
  • We may, at our complete discretion, remove any students, classes and schools that are participating in events, courses or on content that is not appropriate for their age.
  • Prizes advertised for a challenge or competition may be substituted, for something of equivalent value, as determined by us or the prize provider at our complete discretion.

13. Disclaimer and Limitation of Liability

  • The use of the Site is solely at your own risk. Although we have no reason to believe that any information contained in this Site is inaccurate, 3P Learning Ltd and its subsidiaries (including but not limited to Blake eLearning Pty Ltd, Intrepica Pty Ltd and Pairwise Pty Limited), service providers, licensors and suppliers make no representations about the suitability, reliability, availability, timeliness, security or accuracy of the Site or its content for any purpose except where warranties are made non-excludable by applicable legislation. To the maximum extent permitted by applicable law, all information, software, products, services, sites, and related content are provided “as is” without warranty or condition of any kind.
  • Neither we nor our directors, officers, agents, employees or contractors will be liable for any loss or damage, however arising (whether in negligence or otherwise), in connection with the Site, your Access, or the 3P Content, except where liability is made non-excludable by applicable legislation. 3P Learning Ltd and its subsidiaries (including but not limited to Blake eLearning Pty Ltd, Intrepica Pty Ltd and Pairwise Pty Limited) are not liable for any direct or indirect loss or damage howsoever arising from your use or attempted use of the Site, Access, 3P Content or any related website or content, even if we have been advised of the possibility of such loss.  To the extent this clause is excluded by operation of law, our liability and the liability of or directors, employees, agents and assigns shall be limited to the (i) reperforming the service, at our election or (ii) USD100 or the amount you paid for the access or purchase, whichever is lower.
  • We do not accept any liability for any failure by us or our representatives to comply with the General Conditions where the failure is due to circumstances beyond our reasonable control.

14. Third-Party Link and Resources

• Our Sites, such as our communities of practice or feedback forums, may contain links to third-party websites or resources. You acknowledge and agree that we are not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by us of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. If you access or share information to a third-party website or service you may be required to enter their terms of use, use their website and service at your own risk, and you understand that these General Conditions and our Privacy Policy do not apply to your use of those third-party websites and services.

15. Indemnity

  • You agree to indemnify us and our directors, officers, agents, employees and contractors and keep us and all of them indemnified, against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from any breach by you of the General Conditions, or reliance by you on any information obtained through the Site or your Access to the Site.

16. Termination

  • We may suspend or terminate access at any time, including without prior notice. Access may also be suspended or revoked if we suspect a serious breach of the General Conditions. The General Conditions will nevertheless survive any such termination until the end of your subscription term.

17. General

  • If you wish to make a suggestion or complaint, please contact us at the contact details available at 3plearning.com/contact. You can also write to us at 3P Learning, 655 Parramatta Road, Leichhardt, New South Wales 2040 Australia.
  • We do not waive any of our rights to enforce these General Conditions unless such a waiver is expressed in writing. Our failure to act in a particular circumstance does not waive our ability to act with respect to that circumstances or similar circumstances.  If we expressly waive any rights available to us under these General Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
  • If any of the General Conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will nevertheless continue in full force.

18. Governing Law

  • Unless otherwise stated in your subscription or purchase agreement, these General Conditions are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of its courts. We also reserve the right to initiate legal action in any jurisdiction where we believe a breach has occurred or originated.

19. Product Feedback or Complaints

  • If you wish to make a suggestion or complaint, you can contact us by using 3P Learning’s online form. Please note that we may require your contact details if you wish to obtain a response.

20. For California Residents only (US)

  • Do Not Sell or Share My Personal Information – We do not sell personal information. Personal Information is processed in accordance with our Privacy Policy to administer the features in our products and learning resources as part of 3P Learning Group.  For California residents wishing to have 3P Learning hold their personal data and opt-out of sharing data to third parties, please contact us.
  • Complaints: If any complaint about our learning programs and service has not been satisfactorily resolved by contacting us above, you can contact the Complaint Assistance Unit – Consumer Services, of the California Department of Consumer Affairs in writing at 1625 North Market Blvd, Suit N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

 

Version: 1 September 2025

Prior Version: May 2024