3P Learning Technical Support

Need some technical support for Reading Eggs?

We’re here for you. Reading Eggs (including Reading Eggspress) can be accessed by PC/Mac, iOS and Android devices as well as Windows tablets & Chromebooks. Below is a list of technical requirements to access the Reading Eggs suite.

Minimum requirements – PC & Mac

  • Windows 8 or OSX Last 4 versions (for best experience we recommend Windows 10 or Latest OSX Version)

  • 2GB of RAM minimum (for best experience we recommend 4GB+ of RAM)

  • Minimum usable screen resolution of 1024×768 (for best experience we recommend 1280×1024)

  • The following file extensions should be allowed in the group policy – .mp3, .mp4, .jpg .png .swf .js

  • Maximum object size in proxy or firewall to be at least 10MB

Supported browsers

  • Internet Explorer 11 or higher

  • Mozilla Firefox Last 4 versions

  • Safari Last 4 versions

  • Chrome Last 4 versions

Whitelisting IP Ranges & Domains

In order to provide the best experience to the millions of users around the world, 3P Learning programs use a variety of IP ranges and domains. If you are accessing via a network, or school-based system, you may need to update your school’s proxy/content filtering systems to allow access to Reading Eggs.

  • [*.]readingeggs.com
  • [*.]readingeggs.com.au
  • [*.]readingeggspress.com
  • [*.]readingeggsassets.com
  • [*.]fastphonics.com
  • [*.]readingeggsjunior.com
  • [*.]readingeggs.co.uk
  • [*.]readingeggs.co.za
iOS users
Android users
Windows Tablets
Chromebooks

Looking for a little extra help?

No problem, we’re here for you. Our dedicated technical support team can be easily contacted by email. In addition, our global network of customer and school support teams are based around the world. Your local team is ready to help!

Contact your local 3P Learning team