WordFlyers – Tech support Leigh Redman
Need some technical support for WordFlyers?
We’re here for you. WordFlyers can be accessed on PC/Mac, as well as iOS and Android devices. Below is a list of minimum technical requirements to access WordFlyers.
Minimum requirements – PC & Mac
Windows 7, Mac OS X 10.9 (or higher)
2GB of RAM minimum, 1.4GHZ Processor,
Minimum usable screen resolution of 1024 x 768 or higher
The following file extensions should be allowed in the group policy – .mp3, .mp4, .jpg .png .js
Flash 10.56+ (when using older versions of Firefox)
Sound card must be working
Internet Explorer 11 or higher
Mozilla Firefox (last 4 versions supported)
Safari (last 3 versions supported)
Chrome (last 4 versions supported)
Edge (last 4 versions supported)
Note: It is essential that content relating to the IP address for our web server (corresponding to wordflyers.com.au) is not cached. All other content should be cached. To determine the IP, run the following in the command line (If using Windows computer, please download dig dns tool before running these commands):
In order to provide the best experience to the millions of users around the world, 3P Learning programs use a variety of IP ranges and domains. If you are accessing via a network, or school-based system, you may need to update your school’s proxy/content filtering systems to allow access to WordFlyers.
If you are accessing via a network, or school-based system, you may need to update your school’s proxy/content filtering systems to allow access to the following domains and IP ranges:
allow access to *.wordflyers.com.au
allow access to student.wordflyers.com
allow access to teacher.wordflyers.com.au
allow access to *.readingeggsassets.com
allow access to *.typekit.net
allow access to *.tiles.mapbox.com
Looking for a little extra help?
No problem, we’re here for you. Our dedicated technical support team can be easily contacted by email. In addition, our global network of customer and school support teams are based around the world. Your local team is ready to help!