3P Learning Technical Support

Need some technical support for WordFlyers?

We’re here for you. WordFlyers can be accessed on PC/Mac, as well as iOS and Android devices. Below is a list of minimum technical requirements to access WordFlyers.

Minimum requirements – PC & Mac

  • Windows 7, Mac OS X 10.9 (or higher)

  • 2GB of RAM minimum, 1.4GHZ Processor, 

  • Minimum usable screen resolution of 1024 x 768 or higher

  • The following file extensions should be allowed in the group policy – .mp3, .mp4, .jpg .png .js

  • Flash 10.56+ (when using older versions of Firefox)

  • Sound card must be working

Supported browsers

  • Internet Explorer 11 or higher

  • Mozilla Firefox (last 4 versions supported)

  • Safari (last 3 versions supported)

  • Chrome (last 4 versions supported)

  • Edge (last 4 versions supported)

Note: It is essential that content relating to the IP address for our web server (corresponding to wordflyers.com.au) is not cached. All other content should be cached. To determine the IP, run the following in the command line (If using Windows computer, please download dig dns tool before running these commands):

  • dig +nostats +nocomments +nocmd wf-student-app-production-2113347585.us-west-2.elb.amazonaws.com
  • dig +nostats +nocomments +nocmd wf-teacher-app-production-1371670232.us-west-2.elb.amazonaws.com
iOS users
Android users

Whitelisting IP Ranges & Domains

In order to provide the best experience to the millions of users around the world, 3P Learning programs use a variety of IP ranges and domains. If you are accessing via a network, or school-based system, you may need to update your school’s proxy/content filtering systems to allow access to WordFlyers.

View a full list of domains and IP addresses

Looking for a little extra help?

No problem, we’re here for you. Our dedicated technical support team can be easily contacted by email. In addition, our global network of customer and school support teams are based around the world. Your local team is ready to help!

Contact your local 3P Learning team