Reading Eggs Technical Support

Need some technical help with Reading Eggs?

The Reading Eggs & Reading Eggspress programs combine to create a huge and wide-reaching online platform. Below is a list of the technical requirements of the programs.

Requerimientos técnicos en Español

Android

Minimum Tech Requirements for Android

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PC & Mac

Minimum Tech Requirements for PC & Mac

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iOS

Minimum Tech Requirements for iOS

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Windows 10

Minimum Tech Requirements for Windows 8

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Chromebooks

Chromebook Technical Requirements

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Minimum Requirements – Windows PC & Mac

  • Windows 7 (or higher)*, Mac OS X 10.6 (or higher)

  • 1GB of RAM minimum (for best experience we recommend 2GB or higher of RAM)

  • Supported web browsers – Internet Explorer 10 or higher, Mozilla Firefox 12 or higher, Safari 5 or higher, Google Chrome.

  • Minimum usable screen resolution of 1152 x 864 or higher

  • The following file extensions should be allowed in the group policy – .mp3, .mp4, .jpg .png .swf .js

  • Maximum object size in proxy or firewall to be at least 10MB

*Note: Support for Windows XP has been discontinued by Microsoft. We recommend that all users of XP upgrade their operating system as a matter of urgency. 

IP Ranges & Domains

In order to provide the best experience to the millions of users around the world, 3P Learning programs use a variety of IP ranges and domains. If you are accessing via a network, or school-based system, you may need to update your school’s proxy/content filtering systems to allow access to Reading Eggs.

  • allow access to *.readingeggs.com

  • allow access to .readingeggs.com.au

  • allow access to .readingeggs.co.za

  • allow access to .readingeggs.co.uk

  • allow access to *.readingeggspress.com

  • allow access to *.readingeggsassets.com

  • 180.240.184.0/24

  • 200.201.194.16/28

  • 200.201.213.48/28

  • 192.16.0.0/18

  • 5.104.64.0/21

  • 46.22.64.0/20

  • 68.232.32.0/20

  • 72.21.80.0/20

  • 93.184.208.0/20

  • 110.232.176.0/22

  • 117.18.232.0/21

  • 108.161.240.0/20

  • 117.103.183.0/24

  • 198.7.16.0/20

  • 192.30.0.0/19

  • 192.16.10.0/24 (new)

  • 213.65.58.192/26 (new)

Got a question? Try our Technical FAQs

iOS devices

  • Reading Eggs can be accessed using Safari browser

  • iPad 2, iPad 3, iPad 4, and iPad mini – iOS 6.0+ required.

  • Wireless internet connection is required whilst accessing the program.

  • Available via the Reading Eggs app from iTunes.

Android devices

  • Reading Eggs can now be accessed on your Android device! Simply log in to your account using Google Chrome version 29.0 or later.

  • Google Chrome is available as a free download from the Google Play store.

  • Supported on Samsung Galaxy Tab 2, Galaxy Tab 3, Nexus 7 and 10 running OS 4.1, Jelly Bean or later.

  • Not supported on Dell Venue 7 and Kindle Fire tablets.

Windows 10

Reading Eggs is not currently accessible on Windows 8 Surface RT devices. Watch this space for future updates.

Chromebooks

Reading Eggs is available and accessible on Chromebooks, however please note there may be some minor user experience issues with some areas of the site.

Reading Eggs Technical Support

Prefer to talk to a human?

No problem, we’re here for you. Our dedicated technical support team can be contacted at techsupport@3plearning.com – or why not follow them on twitter?